The Ethics of Samsung Research Paper Example | Topics and Well Written Essays - 1500 words

The Ethics of Samsung - Research Paper Example New management encompassed the encouragement of employees to adopt changes in the company and strive to become more ethical for others. Therefore, qualitative performance at Samsung is preferred over the quantitative terms. In the presence of these efforts, Samsung Electronics admitted breaches of the labor regulations in the way of the excessive working hours. Repeated use of child labor at some factories of Samsung was also observed. However, Samsung takes measures to correct these violations including revising hiring policies, overtime practices and work hours. Welfare and health protection were among other measures (Mundy 2012). Compliance program of Samsung is intended to guarantee the legal compliance of self-governing and network of compliance officers supports and represents all departments. Compliance officers dispense advices and provide legal resources to employees. This compliance program is developed to ensure that Samsung’s employees comply with governmentâ€℠¢s regulations, laws and other policies to mitigate the risks of the unanticipated legal fallouts. Talking about vision and mission statement of Samsung, it is stated in the motto that creates the world by inspiring the world. Samsung is committed to inspire the communities by leveraging the key Samsung’s strength in the innovative products, new technology and creative solutions and also promoting the values of Samsung’s employees and partners. Samsung also declared that company responded to the internal changes as well as a new development. However, change in the mission statement was intended to keep the pace of growing international operations. New mission statement is focused to devote the technology and human resources to create services and superior products towards contributing the global society. Enhancing the well being of people all over the world is another point of Samsung’s mission statement (Lee, 2006). Code of ethics of Samsung did not mention the ethics office, but most companies of Korea had the ethics officer (Samsung Engineering, 2013). Samsung like other business companies requires the mechanism for transmission of practices and values on the corporate, social responsibility and ethical business. Samsung Engineering continues to educate and communicate the employees on the Samsung’s compliance management through training of employees and encourage employees to participate in the practices of the compliance program. The training contains the points of legal compliance and relevant laws on corruption prevention, and fair trade. In fair trade at Samsung, no employee is allowed to do unfair transactions and provide the improper influence to others. No employee in the future is allowed to provide the unfair and false information. Employees of Samsung cannot involve in acts of receiving the money, any service or benefits from undue advantages. They are also strictly prohibited to receive rebates or do doubtful transact ions. Cyber education has been provided to all Samsung’s employees on the understanding of ethical management. Samsung Electronics knows very well about the development of compliance culture and create core values for top management and employees. A zero tolerance principle is ensured in all cases of unethical and misconduct of business conducts. A pledge of compliance is signed by executives

Teachers Day Essay Example for Free

Teachers Day Essay ?In our country 5th September is celebrated as Teachers day. 5th September is the birthday of a great teacher Dr. Sarvapalli Radhakrishnan. When Dr. Radhakrishnan became the president of India in 1962. It would be my proud privilege if September 5 is observed as Teachers day. The request showed Dr. Radhakrishnans love for the teaching profession. From then onwards, the day has been observed as Teachers Day in India. On this day, we gratefully remember the great educationist Dr Sarvepalli Radhakrishnan, whose dream was that Teachers should be the best minds in the country. Hence, Teachers Day is very important for all our people, for our students and even for all the parents, as the teachers lay the foundation for creating enlightened citizens for the nation. In the words of Swami Vivekananda, Education is that by which character is formed, strength of the mind is increased, intellect is expanded and which enables a person to stand on one’s own feet. But in the present scenario, the privatization and commercialization of education has changed the meaning and values of education. In fact, the aim of education is not the acquisition of information, although important or acquisition of technical skills though essential in modern society but the development of that bent of mind, that attitude of reason, that spirit of democracy which will make us responsible citizens and good human beings. To produce an enlightened human being, the procedure is three fold. One is moral value system. That a student gets from his parents. Secondly, the teacher becoming a role model. Not only does the student learn, but the teacher shapes his life with great dreams and aims. Finally, the education and learning process has to culminate in the creation of professional capability leading to confidence and will power to make a design, to make a product, to make a system, bravely combating many problems. Dear Teachers: Every one of us in this planet creates a page in human history irrespective of who he/she is. I realize my experience is a small dot in human life, but that dot has a life and light. This light, let it light many lamps. My best wishes to all of you on this occasion of Teachers Day. Thank you. Dr. Krishan Kant.

Analysis Of The Porter Forces Theories Commerce Essay

Analysis Of The Porter Forces Theories Commerce Essay Porter 5 forces analysis is a business strategy development to determine competitive intensity and attractiveness of market. Porter 5 forces deals with external factors which influence the nature of competition. It is helpful to understand an organizations strength and weaknesses. Besides, it also assists to understand the current competitive position as well as to cope with competition. It consists of suppliers, customers, new entry, substitute and rivalry. Threat of substitute Analyzed that Porter theory was helping FedEx to take fair advantage of its strength as well as avoid wrong steps. Instance of case study, FedEx (1973) provided overnight products delivery and next-day delivery, it to avoid threat of substitute of post which take longer time between normal delivery. This service could satisfy customers who are time-sensitive. Besides, FedEx also used airborne delivery to replace the marine shipping in early years. Thus, FedEx updated their facilities to match todays environment. Bargaining power of suppliers In FedEx, packaging equipment suppliers and oil suppliers also have strong bargaining power because FedEx have to rely on them to package all the products for delivery services or in case of improvement of fuel prices. In case study, FedEx planned to reduce the bargaining power of suppliers, thus its invested heavily in IT development and in year 1984, PowerShip systems provided label printing, online package pick up requests, package tracking and others. It helped FedEx to save costs and to be independent on its operation. 1 Rivalry In the year 1979, FedEx used COSMOS system to manage vehicle, people, and others. This system helped FedEx to process the data on package movement to a central database. FedExs PowerShip programme also aimed to improve their operation efficiency and monitor the process. FedEx practice is to cope with rivals to decrease the high strategic stakes, high existing barriers, high fixed costs and others. FedEx is able to become the strongest in this logistic field and make more profits. *Kindly refer appendix 1 2 The Porters value chain is described as interrelationship of the value activities for the firm (Remenyi, D Remenyi, B, 2009). The value activities help to classify the operation into two categories which is technological and economical, thus the operation can be performed well. All the products and services have to pass through all the value chain activities and are evaluated by each activity. In addition, it could increase the organizations effectiveness and efficiency. Primary activities One of aspects of FedExs value chain activities is operation through 24 hours and is called Global Operations Command Centre. It was able to provide efficient gathering and spread of real-time data. According to case study, FedEx decided to restructure its internet IT infrastructure under Project GRID in year 1998. The network computers linked over a Global Internal Protocal network aimed to enhance the quality and quantity of FedExs services. This will bring FedExs operation into good control and ensure that a coherent set of actions are implemented which are consistent. Support activities FedExs value chain analysis also focused on technology development. Under Smiths leadership, the company had set a few records with breakthrough technology. Based to case study, FedEx invested heavily on IT development and promoted the globalization of commerce to generate operation efficiencies, reduce costs and improve the services. *Kindly refer appendix 2 (509 words) 3 Question 1.b FedExs success in logistic field is having strong core competencies and capabilities. The core competencies and capabilities include leadership, innovation and technologies, services, facilities and others. FedEx Corporation is having advanced technologies, which is COSMOS (Customer Oriented Services and Management Operating System). Its a global shipment tracking network based on a centralized computer system to manage vehicles, routes and weather scenarios on a real-time basis (Wit, BD Meyer, R, 2004,p.650). The advanced technology assists FedEx to improve their efficiency (speed, packaging, process, time). For example, FedEx used advanced technology system to help National Semiconductor Corp to have control over the goods sent out in shorter duration, save cost and achieve customers satisfaction. In FedEx, facilities are part of the tools to attract customers, and its aim to success. FedEx corporate served nearly 210 countries around the world; manage over 10 million square feet of warehouse space worldwide, 648 aircraft and more than 60,000 vehicles, with a staff of nearly 200,000 (Wit, BD Meyer, R, 2004, p.649). FedEx has good facilities in their operations and it is able to deliver the products to wherever the customers require and with the less time and cost. So, other competitors (GD express, Nationwide Express) didnt have ability to replace or influence FedEx market, because GD express has less facilities to compare with FedEx Corporation. *Kindly refer to appendix 3. 4 FedEx has strong leadership skills and provide proper guidance to lead the employees to be smart. Good leadership skills include good planning, good thinking and good management, good teaching and correct investment. Based on case study, Fred Smith is the chairman of FedEx Corporate. It comes out with a good plan to shorten the duration of order cycle and improve cash flow. According to Jones, PB, leadership development is helpful in an organization because it may assist the organization to limit employee turnover, increase productivity, and provide better vision to obtain great performance in the organization. FedEx Corporate focused in services area, and provides excellent quality of services to the customers. The excellent services are operating business 24 hours via internet, high speed and reliability of delivery system and responsibility. Besides, FedEx provides overnight delivery service and optional services of delivery through aircraft, ship, and truck; its quite flexible to the customers who make decision. According to case study, FedEx provide value added service which is pick up documents from customers homes and has document safety hand-held scanner. For example, the staff use hand-held scanner to make sure whether, the document is legal or illegal, and will pick it up as an order with the purpose to protect public safety. (394 words) 5 Question 1.C International trade is defined as trade between two or more countries with exchange of goods and services, that is, exports and imports. No matter which country is, the importance is to find something that can be produced cheaper than other countries (http://www.wordiq.com/definition/International_trade). One of the benefits of FedEx in international trade is enjoy economies of scale (http://www.myownbusiness.org/s13/#4). Exporting product is an excellent ways to enjoy pure economics of scale. It will increase the quantity of production and decrease the average cost of product. According to case study, FedEx operates other centers in Colorado Springs, Orlando, Singapore and Brussels to enjoy lower cost of employees and material. Next benefit for FedEx in international trade is reducing dependency on existing market, because existing market will be limited on sales and opportunity. So, FedEx going globalization might be getting more new markets and opportunity. Besides, it is less affected by fluctuations in the home countrys marketplace and economy, because their business which is spread out overseas does not fully rely on domestic market. For example, FedEx aimed to achieve business-to-consumer (B2C) electronic commerce market in the world, and reduce dependency of business-to-business (B2B) market. Another benefit is being able to be leader of logistic corporate and gain the global market share, able to control the entire market share, have power to give any suggestion and gain good reputation everywhere. FedEx in year 1998 was leader in global logistic field, and it offered the delivery services to 211 countries that comprised 90% of the worlds GDP (Wit, BD Meyer, R, 2004, p.649). 6 The disadvantage of international trade for FedEx is different culture and language, high risk, government barriers (tariffs, quotas, and embargos), it brings a lot of difficulty to FedEx to operate business. (http://www.rajputbrotherhood.com/knowledge-hub/business-studies/what-are-the-advantages-and-disadvantages-of-foreign-trade.html ). One of the disadvantages of FedEx in international trade is high risk, because of large investment capital in system, services, transportations and marketplace. Besides, it will bring high risk to FedEx during operation; it may lose in the first few years. For example, FedEx investments at overnight delivery system with excellent packages, but because of high invest and make losses in the first three years of operation. Disadvantage of FedEx in international trade is hosts country government policy (tariffs, quotas, and embargos). Besides, FedEx will get less profit and cannot smoothly expand their business. For example, Malaysian government will impose high tax to foreign organization during the trading; government aim is to protect domestic organization. (http://www.mida.gov.my/en_v2/index.php?page=taxation-2) The disadvantage of FedEx in international trade is facing different culture and language during the transaction. Even though, FedEx website has provided many different languages for customers to choose. But, during verbal communication its no helpful, because employees disable communication with customer. So, it will affect the organization profit and sales. For example, Japan is used own language Japanese-language. (453 words) 7 Question 2 Question 2.a Strategy Development In FedEx Corporate, strategic development helps to establish the right structure to achieve their objectives. It assists FedEx to determine the condition and position as well and use the correct steps that decide with visionary and conceptual. Strategy development and planning is upgrading the organization with intention to increase the potential of organization. One of the strategy development used by FedEx is Whittingtons perspective. Classical perspective Classical perspective is one of the strategies that classified into Whittingtons perspective. It is used at the beginning of the operation and will more secure and helpful to stabilize the future operations. In the process strategy management for classical perspective is conceived as deliberate, predetermined, planned, programmed movement from now to the future. Assuming an organization without any deliberate plan for each operation, it will have huge amount of losses for the company. It had shown the importance why an organization have to use this strategy as due to the security to the company and is helpful to save cost and time. FedEx Corporate used deliberation as a strategy because it helps to save costs and time from any wrong steps. Deliberation all plans and go through all the relevant survey, it make the corporate confident and more secure to make any decision. Based on case study, Smith was acquired to improve their transportation fleet to avoid any control by third parties, while not like other competitors to sub-contracting to third parties. 8 Evolutionary Perspective In the evolutionary perspective, an organization might become victim or banned by the market when it is over dependent on its environment. Why is this strategy important to an organization? The reason is it includes emergent, flexible, adaptation and evolution. Commonly discussed, an organization surely has to be aware of any unexpected issue, and randomize to cope with the issue or adapt it and evolve for it. An emergent strategy is the process of becoming apparent. Simultaneously, it is a pattern of action that develops over time in an organization in the absence of a specific mission and goals. (http://planningskills.com/glossary/154.php) Where there are no plans, but their behavior is still strategy. In this strategy, it is to develop a manager with no prior intention and experiences, to expose him/her to learn and piece together a consistent set of behaviors over time (Wit, BD, Meyer, R, 2004, p.113). For example, FedEx could not predict the unexpected, but shall retain enough mental freedom to cope with this as they emerge. In the case study, FedEx invested heavily on technologies development and introduced electronic data interchange (EDI) and built relationship between one-to-one with their customers. Thus, it resulted in efficiency and it is a perfect circumstance to match supply to demand without wastage. (429 words) 9 2.2 Question 2.b FedEx used these perspectives to succeed in its operations in the international market and both are helpful in efficiency and controlling the operation. Classical perspective helps FedEx to plan on the operation and operate as well as save on costs and time. Without objectives and plans, an organization would be adrift. Plans are the programming all organizational activities in advance. Classical perspective was helpful in FedEx to operate the logistic services. Evolutionary perspective is an important strategy to FedEx too. With this strategy, FedEx has solved and coped with all unexpected issues. In emergent strategy, it consists of opportunism which copes with unpredictable issues, flexibility, learn by experimentation and others. It makes sense to FedEx to operate successfully in its logistic field. Evolutionary perspective is the best choice that is preferable for FedEx. It provided significant contribution in increasing efficiency during process and operation. Evolutionary perspective was selected as best performance for survival in other markets, especially managerial labor markets, markets for capital and corporate control (Whittington R, 2001, p.16). FedEx is able to maximize the operational areas in a short period with perfect performance against their environment. Besides, this perspective does not rely on managements ability, but expect markets to secure profit maximization for the organization. It does not necessarily utilize planning methods, it rather argues to do best perform for the organizations to survive. Managers need not be rational optimizers because evolution is natures cost-benefit analyses. For Business to Consumer (B2C) areas, FedEx should do survey on customers needs and come out with a plan of promotions to match their needs and satisfy them as well. For example, FedEx also needs to match with todays event such as FIFA World Cup event, therefore, FedEx may create an attraction for those consumers who purchase FedEx delivery services more than three times and above within a week, they are provided lucky draws of free flights to South Africa to enjoy the live FIFA World Cup final show. Thus, an organization survival in a competitive environment depends on strategies of differentiation. (335 words) 10 Question 3 Processual perspective is one of the strategic management which pays attentions to. It defined as characterized by pluralism with means concerning more than one, as well as it not unitary and viewpoint are disagreeing constantly. Processual perspective is a strategy as result of process in political activity for concerned between manager and stakeholder. In Ralph Staceys integrated model, seems the issues of the connection among change context and decision making modes. Besides, it is an implication for strategic management with four loops as following: Rational loop Overt politics loop Culture and cognition loop Covert policies loop * Kindly refer to appendix 4, 5, 6 7 The rational loop According to strategic management, UOS (2004, p.157) stated Ralph Staceys integrated model, the rational loop is a classical starting point of the strategy management. It has to be unitary and everything has to be supported by strong evidence and logical argument. So, every transaction and process is fixed by organization. The processes are strictly based on discover-choose-act, an organization has to discover its position with environment and make choice for necessity, thus, act with to the final requirements. Thus, processual perspective is a strategy that influences the decision making of rational loop but there is shown low. Because every transaction and process are fixed and its needs logical argument to support with strong evidence. So, everyone could not process any transaction without the rules and regulation which are set by the organization. Even top management would not get special offers to enter the transaction. 11 For example, in the Penang Swimming Clubs rules of 40 (c), a member has to settle his/her account within 14 days from the defaulter period. If the account still remains in the unpaid status, membership will be ceased. Even the President is bound by the rules. After cessation, he has to pay RM1000.00 as deposit to reinstate his account to active status. There are no any discounts for committee or even the President of the Club. All the procedures are set by clubs rules, and all members have to follow it strictly with no short-cut procedures. * Kindly refer to appendix 8 The overt politics loop Based on strategic management, UOS (2004, p.157) stated this loop shows reality and overt to the organization resources as well. Nevertheless, the resources in an organization might be limited and possibly inadequate. Therefore, the implementation option in stage of choice, which courses of action, possibly can threaten and subvert the organizations current environment. Besides, some will use their power to bargain with each other to get the resources in the organization to achieve their goals. Processual perspective is acceptable in overt politics loop because there is limit and scarcity of resources. It could give rise to conflicts and make environments challenging each other. So, each department will come to challenge the decision making of the organization with a purpose to obtain the resources prefer to. They could to use different methods to get the resources from the organization, however, use their power to obtain from the organization. For example, in Sime Darby Corporation, those facing financial instability and limitation of capital because of economic crisis in year 2008, each departments proposal to obtain the limited resources, could make the organization get into confusion of decision. Processual perspective is helpful in this situation and to assess every proposal with requirements in details. It makes a difference to an organization to decide where the resources are supposed to go and might make a loss if there are any wrong decisions, due to limited resources. 12 The culture and cognition loop In culture and cognition loop, its to sustain unitary organization in its shared mental of model. As long as everyone is having same organizations thinking and culture, it will bring the organization to be peace and stable. In culture and cognition loop, its depends on the organizations employee culture whether is unitary of non-unitary. Once the organizations employees thinking are not unitary, the processual perspective will shown high, with occur issues or conflict between each other during meeting or propose the ideas to the management. So, processual perspective is acceptable to reduce the conflicts and analyze the problems, thus management able to solve it with better ways. In this loop, the organization needs to provide relevant training and development courses to help the employees become more cooperation attitude and have similar thinking and knowledge as well. Because, when the employees are having equal knowledge for their performance tasks, it will be unitary in their ideas and conflicts will be reducing naturally. Covert Politics loop Based on strategic management, UOS (2004, p 160) stated this section is regarding the psychology of an individual who respond to contradiction and conflict. Obviously, majority of individuals are afraid to something new as they feel threatened to go out of their current environment and situations. Some people fear failure and challenges. Even refuse the new reality once they have lost their confidence for it. 13 Assume as an example in the tailoring industry, the manager planned to replace the entire old machines with new and high technology machines. Some new staff feels good to learn new things, but some old staff would disagree with this because they fear the challenge of new technology. Thus, management could apply processual perspective to estimate and evaluate the issues of the disputation. With processual perspective, it has shown there is high of processual perspective because it had influenced management to manage the old staff with these new machines. Finally, management made the final decision that they should have leader who is able to cope with challenges and is willing to learn. This leader has to guide all staff, especially old staff to train with new machines. Therefore, a leader is must be able to reduce their anxiety and lead to pluralism in an organization. (904 words) 14 LIST OF REFERENCING Electronic Publications Anon, 2007, Emergent Strategy, viewed 29 June 2010 Anon, 2008, Malaysian Industrial Development Authority, viewed 29 June 2009 . Anon, 2009, Porters Five Forces Model, viewed 18 June 2010 Anon, no date, International Trade-Definition, viewed 20 June 2010 . Anon, no date, My Own Business: Advantage and Disadvantage of International Trade, viewed 21 June2010 . Anon, no date, Planning Skills, viewed 24 June 2010 . Anon, no date, GDEX, viewed 24 June 2010 Jones, PB 2008, Five Benefits of Leadership Development For Your Organization, viewed 27 June 2010, Morrison, D, no date, Product Management and Value Chain Analysis, viewed 19 June 2010 Palekar, A no date, Rajput Brotherhood, viewed 27 June 2010 . 15 Book Penang Swimming Club, 2007, Penang Swimming Club Rules, Georgetown Penang, Malaysia. Strategic Management (2004), 2nd version. The University of Sunderland Whittington, R, 2001, What is Strategy- and does it matter?, 2nd edition, Thomas Rennie, London. Wit, BD, Meyer, R. 2004. Strategy: Process, Content, Context. 3rd ed. West Publishing Company. E-book Remenyi, D Remenyi, B. (2009) How TO Prepare Business Cases. [e-book]. Elsevier Ltd, Burlington USA. Available from: http://books.google.com.my/books?id=9rH_SZ6NJsgCHYPERLINK http://books.google.com.my/books?id=9rH_SZ6NJsgCpg=PT119dq=michael+porter+5+forces+modelhl=enei=vPcrTKXDAY-TkAXC1eWYCwsa=Xoi=book_resultct=resultresnum=8ved=0CEoQ6AEwBw#v=onepageqf=falseHYPERLINK http://books.google.com.my/books?id=9rH_SZ6NJsgCpg=PT119dq=michael+porter+5+forces+modelhl=enei=vPcrTKXDAY-TkAXC1eWYCwsa=Xoi=book_resultct=resultresnum=8ved=0CEoQ6AEwBw#v=onepageqf=falsepg=PT119HYPERLINK http://books.google.com.my/books?id=9rH_SZ6NJsgCpg=PT119dq=michael+porter+5+forces+modelhl=enei=vPcrTKXDAY-TkAXC1eWYCwsa=Xoi=book_resultct=resultresnum=8ved=0CEoQ6AEwBw#v=onepageqf=falseHYPERLINK http://books.google.com.my/books?id=9rH_SZ6NJsgCpg=PT119dq=michael+porter+5+forces+modelhl=enei=vPcrTKXDAY-TkAXC1eWYCwsa=Xoi=book_resultct=resultresnum=8ved=0CEoQ6AEwBw#v=onepageqf=falsedq=michael+porter+5+forces+modelHYPERLIN K http://books.google.com.my/books?id=9rH_SZ6NJsgCpg=PT119dq=michael+porter+5+forces+modelhl=enei=vPcrTKXDAY-TkAXC1eWYCwsa=Xoi=book_resultct=resultresnum=8ved=0CEoQ6AEwBw#v=onepageqf=falseHYPERLINK http://books.google.com.my/books?id=9rH_SZ6NJsgCpg=PT119dq=michael+porter+5+forces+modelhl=enei=vPcrTKXDAY-TkAXC1eWYCwsa=Xoi=book_resultct=resultresnum=8ved=0CEoQ6AEwBw#v=onepageqf=falsehl=enHYPERLINK http://books.google.com.my/books?id=9rH_SZ6NJsgCpg=PT119dq=michael+porter+5+forces+modelhl=enei=vPcrTKXDAY-TkAXC1eWYCwsa=Xoi=book_resultct=resultresnum=8ved=0CEoQ6AEwBw#v=onepageqf=falseHYPERLINK http://books.google.com.my/books?id=9rH_SZ6NJsgCpg=PT119dq=michael+porter+5+forces+modelhl=enei=vPcrTKXDAY-TkAXC1eWYCwsa=Xoi=book_resultct=resultresnum=8ved=0CEoQ6AEwBw#v=onepageqf=falseei=vPcrTKXDAY-TkAXC1eWYCwHYPERLINK http://books.google.com.my/books?id=9rH_SZ6NJsgCpg=PT119dq=michael+porter+5+forces+modelhl=enei=vPcrTKXDAY-TkAXC1eWYCwsa=Xoi=book_resultct=resultresnum=8ved=0CEoQ6AEwBw#v=onepageqf= falseHYPERLINK http://books.google.com.my/books?id=9rH_SZ6NJsgCpg=PT119dq=michael+porter+5+forces+modelhl=enei=vPcrTKXDAY-TkAXC1eWYCwsa=Xoi=book_resultct=resultresnum=8ved=0CEoQ6AEwBw#v=onepageqf=falsesa=XHYPERLINK http://books.google.com.my/books?id=9rH_SZ6NJsgCpg=PT119dq=michael+porter+5+forces+modelhl=enei=vPcrTKXDAY-TkAXC1eWYCwsa=Xoi=book_resultct=resultresnum=8ved=0CEoQ6AEwBw#v=onepageqf=falseHYPERLINK http://books.google.com.my/books?id=9rH_SZ6NJsgCpg=PT119dq=michael+porter+5+forces+modelhl=enei=vPcrTKXDAY-TkAXC1eWYCwsa=Xoi=book_resultct=resultresnum=8ved=0CEoQ6AEwBw#v=onepageqf=falseoi=book_resultHYPERLINK http://books.google.com.my/books?id=9rH_SZ6NJsgCpg=PT119dq=michael+porter+5+forces+modelhl=enei=vPcrTKXDAY-TkAXC1eWYCwsa=Xoi=book_resultct=resultresnum=8ved=0CEoQ6AEwBw#v=onepageqf=falseHYPERLINK http://books.google.com.my/books?id=9rH_SZ6NJsgCpg=PT119dq=michael+porter+5+forces+modelhl=enei=vPcrTKXDAY-TkAXC1eWYCwsa=Xoi=book_resultct=resultresnum=8ved=0CEoQ6AEwBw#v=onepageqf =falsect=resultHYPERLINK http://books.google.com.my/books?id=9rH_SZ6NJsgCpg=PT119dq=michael+porter+5+forces+modelhl=enei=vPcrTKXDAY-TkAXC1eWYCwsa=Xoi=book_resultct=resultresnum=8ved=0CEoQ6AEwBw#v=onepageqf=falseHYPERLINK http://books.google.com.my/books?id=9rH_SZ6NJsgCpg=PT119dq=michael+porter+5+forces+modelhl=enei=vPcrTKXDAY-TkAXC1eWYCwsa=Xoi=book_resultct=resultresnum=8ved=0CEoQ6AEwBw#v=onepageqf=falseresnum=8HYPERLINK http://books.google.com.my/books?id=9rH_SZ6NJsgCpg=PT119dq=michael+porter+5+forces+modelhl=enei=vPcrTKXDAY-TkAXC1eWYCwsa=Xoi=book_resultct=resultresnum=8ved=0CEoQ6AEwBw#v=onepageqf=falseHYPERLINK http://books.google.com.my/books?id=9rH_SZ6NJsgCpg=PT119dq=michael+porter+5+forces+modelhl=enei=vPcrTKXDAY-TkAXC1eWYCwsa=Xoi=book_resultct=resultresnum=8ved=0CEoQ6AEwBw#v=onepageqf=falseved=0CEoQ6AEwBw#v=onepageHYPERLINK http://books.google.com.my/books?id=9rH_SZ6NJsgCpg=PT119dq=michael+porter+5+forces+modelhl=enei=vPcrTKXDAY-TkAXC1eWYCwsa=Xoi=book_resultct=resultresnum=8ve d=0CEoQ6AEwBw#v=onepageqf=falseHYPERLINK http://books.google.com.my/books?id=9rH_SZ6NJsgCpg=PT119dq=michael+porter+5+forces+modelhl=enei=vPcrTKXDAY-TkAXC1eWYCwsa=Xoi=book_resultct=resultresnum=8ved=0CEoQ6AEwBw#v=onepageqf=falseqHYPERLINK http://books.google.com.my/books?id=9rH_SZ6NJsgCpg=PT119dq=michael+porter+5+forces+modelhl=enei=vPcrTKXDAY-TkAXC1eWYCwsa=Xoi=book_resultct=resultresnum=8ved=0CEoQ6AEwBw#v=onepageqf=falseHYPERLINK http://books.google.com.my/books?id=9rH_SZ6NJsgCpg=PT119dq=michael+porter+5+forces+modelhl=enei=vPcrTKXDAY-TkAXC1eWYCwsa=Xoi=book_resultct=resultresnum=8ved=0CEoQ6AEwBw#v=onepageqf=falsef=false [Accessed 14 June 2010]. 16 Appendix 1 Porter 5 Forces analysis Sources : http://notesdesk.com/notes/strategy/porters-five-forces-model-porters-model/ 17 Appendix 2 Porters Value Chain Sources : http://allaboutproductmanagement.blogspot.com/2007/04/michael-porters-value-chain-analysis-is.html 18 Appendix 3 Competitor of FedEx Corporation GD Express Sdn Bhd (GDex) was formed in 1997 to provide express delivery service for both the domestic and international markets. It operates a network of 96 stations, comprising 53 branches, 2 affiliate stations and 41 agents throughout East and West Malaysia. GDex has a fleet of more than 280 trucks and vans used primarily for hauling of documents and parcels between stations and the National Hub (termed line-haul fleet) for local pick-ups and deliveries. The companys express delivery service operations are structured along the principles of the Hub and Spoke concept whereby customers packages are collected by the branches, sent by trucks to a Central Clearing Hub for sorting and then redirected to their ultimate destinations. The group currently employs more than 1300 staff. GDex is the first local express delivery company to obtain ISO 9001: 2000 (Quality Management System) certification for all its entire 25 departments in 2003. In November 2009, GDex upgraded its (Quality Management System) to ISO 9001: 2008. In its quest to be a world class service provider, the company has embarked on a world class excellence training programme called the Prime Minister Quality Award programme (PMQA) to equip its employees for world class performance in express carrier service and operations. GDex is listed on the Mesdaq market of Bursa Malaysia through its holding company GD Express Carrier Bhd in May 2005. Sources: http://www.gdexpress.com/history.php 19 Appendix 4 Rational Loop Sources : Strategic Management (2004), 2nd version. The University of Sunderland 20 Appendix 5 Overt Politics Loop Sources : Strategic Management (2004), 2nd version. The University of Sunderland 21 Appendix 6 Culture Cognition Loop Sources : Strategic Management (2004), 2nd version. The University of Sunderland 22 Appendix 7 Cover Politics Loop Sources : Strategic Management (2004), 2nd version. The University of Sunderland 23

The Scopes Monkey Trial :: American America History

The Scopes Monkey Trial      Ã‚  Ã‚   In a tiny courtroom in the county of Dayton Tennessee, the jury settled into their seats, ready to return the verdict in the most controversial case of the 1920’s, the scopes â€Å"monkey† trial.   Up to this point, the trial itself had been a media spectacle; the lawyers, the witnesses, even the defendant had become media icons in the commercialism of the twenties.   The trial itself was set up to be a media demonstration to challenge the constitutionality of the butler act.   This act  prohibited the teaching of â€Å"any theory that denies the story of the divine creation of man as taught in the bible,† and in particular, the theory of evolution.   the American civil liberties union petitioned for a teacher to challenge this statute; john Thomas scopes, the local high school track coach and science teacher accepted the challenge and stood trial for teaching evolution the previous spring.   Over the course of the trial Charles Darrow an d William Jennings Bryan, the attorneys on the case, debated each other profusely.   Eventually Bryan even testified to the truth of the biblical story, even though he was massacred by Darrow upon examination.   Despite all that the trial stood for, the most lasting aspect of the trial was that it brought the media into the courtroom, and the courtroom into the daily life of the American citizen.      Ã‚  Ã‚  Ã‚   The most common association with the trial is as an example of the debates that raged during the 1920’s; this case particularly described the battle between the conservative religious movement and the new liberalized ideas of evolution. The case is most often referred to for, and most commonly associated with, the debate between science and religion. The scientific revolution had its roots in the arguments of the trial. â€Å"Because of this, scientific thought becomes very prominent and also with this, self consciousness is elaborated upon. With the clear understanding of why mankind is self conscious, commercialism and consumerism start booming like never before!† (Gerstein 14) the monkey trial opened people’s eyes, as well as their pocketbooks; consumerism flourished more so now because people could use reasoning to justify the spending that they did. Every religion in the world preaches some form of love for others and respect for humanity, w hile science, and especially evolution, advocate the survival of the fittest organism. By developing a scientific outlook on life, people felt less indebted to their contemporaries and instead found themselves concentrating on material possessions. The Scopes Monkey Trial :: American America History The Scopes Monkey Trial      Ã‚  Ã‚   In a tiny courtroom in the county of Dayton Tennessee, the jury settled into their seats, ready to return the verdict in the most controversial case of the 1920’s, the scopes â€Å"monkey† trial.   Up to this point, the trial itself had been a media spectacle; the lawyers, the witnesses, even the defendant had become media icons in the commercialism of the twenties.   The trial itself was set up to be a media demonstration to challenge the constitutionality of the butler act.   This act  prohibited the teaching of â€Å"any theory that denies the story of the divine creation of man as taught in the bible,† and in particular, the theory of evolution.   the American civil liberties union petitioned for a teacher to challenge this statute; john Thomas scopes, the local high school track coach and science teacher accepted the challenge and stood trial for teaching evolution the previous spring.   Over the course of the trial Charles Darrow an d William Jennings Bryan, the attorneys on the case, debated each other profusely.   Eventually Bryan even testified to the truth of the biblical story, even though he was massacred by Darrow upon examination.   Despite all that the trial stood for, the most lasting aspect of the trial was that it brought the media into the courtroom, and the courtroom into the daily life of the American citizen.      Ã‚  Ã‚  Ã‚   The most common association with the trial is as an example of the debates that raged during the 1920’s; this case particularly described the battle between the conservative religious movement and the new liberalized ideas of evolution. The case is most often referred to for, and most commonly associated with, the debate between science and religion. The scientific revolution had its roots in the arguments of the trial. â€Å"Because of this, scientific thought becomes very prominent and also with this, self consciousness is elaborated upon. With the clear understanding of why mankind is self conscious, commercialism and consumerism start booming like never before!† (Gerstein 14) the monkey trial opened people’s eyes, as well as their pocketbooks; consumerism flourished more so now because people could use reasoning to justify the spending that they did. Every religion in the world preaches some form of love for others and respect for humanity, w hile science, and especially evolution, advocate the survival of the fittest organism. By developing a scientific outlook on life, people felt less indebted to their contemporaries and instead found themselves concentrating on material possessions.

Cloudstreet by Tim Winton :: essays research papers

Cloudstreet by Tim Winton "A texts setting and structure will normally be used by writers to develop and convey its themes." The novel Cloudstreet, by Western Australian born novelist Tim Winton is essentially a story revolving around how two rural families have come to live together at number one Cloudstreet. This novel’s themes are about finding one’s place in the world and the search for the meaning of life. As in this instance, Winton has successfully used setting and structure, crucial factors in any prosperous novel to help create a feeling of a real-life type atmosphere and perspective. This essay will demonstrate how Winton has used setting and structure to help develop and convey his themes. The story follows the lives of the Pickle family and the Lamb family and how they have come to grow, develop, love and change over a period of twenty years, while living with each other. Unfortunately, both moves coincided with different family disaster’s. For the Lamb’s, the unfortunate event takes place in the form of the near drowning of Samson, or as he is better known as Fish. While for the Pickles, it occurs with the loss of Sam’s (the father’s) fingers in a fishing accident. The reader can relate these events it to the biblical story of ‘Samson,’ and how he gained his strength through his hair. Meaning that by losing some of their strengths, (like Samson’s hair cut,) both Sam’s where able to gain new insights and opportunities. For Sam Pickles, this meant the move into the city from the outback, brought him his own home and a steady job at the mint. A rather large irony, as Sam is a compulsive gambler, more often than not short of cash. Although for Fish, losing his mental faculties and the ability to communicate to others, in his near drowning experience, gave way for his unimaginable bond with water and his abilities as a visionary. As Oriel Lamb said after Fish was rescued, "To the child who had hovered on the brink of drowning and who returned to life, though not all of Fish Lamb had come back," (found on Page 32) that other part of Fish Lamb it seems is the omniscient narrator of the novel. Spirituality is also important in Cloudstreet as it relates to the meaning of life and the exploration of community. We can see this in the opening lines of the novel "Shall we gather at the river Where bright angels feet have trod†¦.

Evolution of Ideas and Practices From Ancient Times :: essays research papers

Evolution of Ideas and Practices From Ancient Times   Ã‚  Ã‚  Ã‚  Ã‚  Plato’s symposium is a array of speeches on what love meant in the society. Although the term â€Å"homosexuality† was not present in ancient times, it was something that was well practiced. Men and women still shared intercourse, but it was not thought of as wrong, or out of the norm, for there to be male and male interaction, and sometimes female and female interaction. Love, the kind shared between two males, came from physical attraction, emotional attraction and mental attraction. Love, the kind shared between a man and a woman came from emotional and mental attraction, and a need to procreate. After the times of Plato female homosexuality was completely forbidden, although male homosexuality was deemed acceptable. Marriage was often just for procreation, but there was also love involved. Homosexuality in modern times is often thought of as wrong. It is thought of as completely inappropriate for two men or for two women to be together in a sexua l way. It is interesting to see how the idea and practice of homosexuality and the practice of love and marriage has evolved through the times.   Ã‚  Ã‚  Ã‚  Ã‚  There was much male and male interaction in the times of Plato. Older men often took younger men â€Å"under their wings.† An older man would teach younger men about the world of love, politics, business etc. in return for sexual favors. In the beginning of â€Å"Symposium† Agathon requests that Socrates be seated next to him so that â€Å"I may touch you,† he said â€Å"and have the benefit of that wise thought which came into your mind in the portico...† Agathon believed that he were to touch Socrates and be with Socrates he could learn Socrates’ many wisdoms. It would not have been uncommon for the other men in the room to witness a sexual interaction between males, for they themselves surely participated in it. Although it is later learned that Socrates is not a enthusiast of sexual pleasures, he looks better upon stimulation of the brain.   Ã‚  Ã‚  Ã‚  Ã‚  Who is really to say which kind of love is the true kind of love? Aristophenes tells a story of a different people, and â€Å"Androgynous† people. In the beginning a human was one being with four arms, four hands, four legs, and four feet. This being even had two faces, on either side of the one head it shared. The being was egotistical and upset Zeus, and so Zeus cut it in half and made two of one in an attempt to humble this being.

Charles Perkins

Essay â€Å"The Tyger† by William Blake is a lyric poem that depicts the nature of the creator and his creations. The poem is more about the creator of the tyger than it is about the tyger. In contemplating the terrible ferocity and awe-inspiring symmetry of the tyger, the speaker is at a loss to explain how the same God who made the meek, innocent lamb could create a horrifying creature such as the tyger.This essay will provide a detailed analysis of William Blake’s â€Å"The Tyger† paying particular attention, firstly to the extended metaphor in stanza’s 2, 3 and 4, secondly, to the poetic significance of repetition, in particular to the phrase â€Å"fearful symmetry†, thirdly, to the role that the rhythm and metre play in creating an urgent need to address the succession of the questions and lastly, the evocation of the sublime emotion of terror in Blake’s depiction of the Tyger. Firstly, the extended metaphor in stanza’s 2, 3 and 4 , is comparing the creator and his creation of the Tyger to a blacksmith and his creations.A blacksmith that makes use of tools, such as the â€Å"Hammer,† â€Å"chain,† †furnace,† and â€Å"anvil† in creating objects out of hot metal. The blacksmith represents a conventional image of artistic creation; here Blake applies it to the divine creation of the natural world. This is evident in Line 5:†In what distant deeps or skies†, refers to an otherworldly (â€Å"distant†) place, perhaps a kind of hell (â€Å"deeps†) or Heaven (â€Å"skies†). The â€Å"distant deeps or skies† bring to mind the concept of hell being underground and heaven being in the sky.Since the Tyger may have been created in either hell (deeps) â€Å"or† heaven (skies), it remains ambiguous as to whether the Tyger is good or bad. Blake was essentially an artist. His Tyger is therefore a painting in words. The tyger in this poem is rather a magical, mystical creature. This is an artist’s impression of the animal, almost an alien creature with glowing eyes and stripes. Blake does not depict good and evil as opposites but rather different aspects of the nature of God. Good and evil are different and do matter in the natural world, especially in the way that men react with God’s creation.The very first words expressed by Blake suggests that this tyger has been a â€Å"forged† creation â€Å"In the forests of the night† nevertheless describes the dark, mysterious, cloaking and hiding fiery figure of the tyger. The â€Å"forging† of the tiger suggests a very physical, painstaking, and intentional kind of making; it emphasizes the remarkable physical presence of the tiger and precludes the idea that such a creation could have been in any way accidentally or haphazardly produced. The word â€Å"forge† means to create or form is a smith term as well as another name for a smithâ€⠄¢s furnace.The smith reference also ties into all the fire imagery associated with the Tyger, and emphasizes the energy and danger in the design of the Tyger. However the third stanza depicts a parallelism of â€Å"shoulder† and â€Å"art,† that it is not just the body but also the â€Å"heart† of the tiger that is being forged. Therefore, this is not merely a physical forgery but also a psychological. Hence â€Å"In what furnace was thy brain† moreover suggests that the mind of the tyger is also shaped and twisted under this extreme heat and energy the fire in the â€Å"furnace† kindles.In the process of constructing this tyger it therefore becomes the beast that it is thus is â€Å"framed† to be; both terrifying and similarly remarkably elegant. Therefore what this tiger symbolizes is not the typical, blood thirsty predator who possesses purely animalistic characteristics. Unfortunately Blake’s â€Å"tyger† is a symbol of th e darker side of life, the overwhelming struggle of mankind against the brute force of reality. With this struggle comes growth and maturity. The lamb and tyger, although opposites, are nevertheless each synonymous with the struggle of life, from innocence to harsh experience.The tiger symbolizing nature red in tooth and claw, the tiger poses the question of the origin of evil and the nature of its creator. The perennial problem of believing in a benign Creator while viewing a malign universe has been the most agonising of all dilemmas. The tyger is seen the ultimate terror, just as the lamb is the final reassurance for the child of innocence that the universe and its Creator are benign. The rhythm throughout the poem is one of stressed followed by unstressed syllables, creating the effect of the blacksmith beating the â€Å"hammer† onto the â€Å"anvil† and thereby forging his creation out of steel.There are also references made to â€Å"fire† throughout the po em: â€Å"burning bright†, â€Å"burnt the fire†, â€Å"seize the fire† and â€Å"furnace†. These words again are images of a supreme â€Å"immortal† being that the speaker compares to a black smith. In romantic poetry poets often contrast aspects of nature with the inventions of mankind. Lastly, the evocation of the sublime emotion of terror in Blake’s depiction of the tyger is offering good instance of how Blake himself stands somewhere outside the perspectives of innocence and experience he projects.Another poem is â€Å"The Lamb† which is by William Blake is a poem like child’s song, in the form of a question and answer. The first stanza of the poem is descriptive which makes it very easy to understand, while the second focuses on abstract spiritual matters and contains explanations and analogies. The poem connects religion with both the human and natural worlds, being associated with the rugged fields and valleys as well a s livestock. The Lamb portrays three main themes: childhood (innocents), human nature and spiritual truth. The Lamb begins with a child asking a little lamb a question.One must understand the innocents of the boy when reading, because at first when reading one could think that the boy’s question is naive. Especially when the child is talking to a lamb as if could understand him. But the child who narrates this poem clearly belongs to the world of innocence. The child is excited about everything around him. Which one can peace together when one reads: Gave thee clothing of delight, Softest clothing woolly bright; Gave thee such a tender voice, Making all the vales rejoice (5-8). The boy finds joy in natural creation. It does not matter that he is talking to a lamb.The child’s question is of the Lambs origins. William Blake makes it clear about this question when the child says: â€Å"Little Lamb, who made thee / Dost thou know who made thee† (1-2). Blake leaves n o room for speculation in this poem. The question expands open the timeless questions that all human beings have about their own origins. The story of the lamb's making is probably a distant illustration to the creation of the world talked about in the Book of Genesis in the Bible. After one takes the idea of human origin into account, it takes the child’s somewhat naive question and makes it profound per say.Who made thee is a question that many have asked. The question, of course, has taken different forms and has been the subject of philosophy. Blake would answer that a creature could only exist because a creator has made them. In this poem, Blake leaves no other answer but that somebody made everything. This is a great analogy to the Jesus Christ of the New Testament. Blake agrees with the church, that the God of the universe and everything in it, and who gave one life, food, and clothing is the Lamb. Christ was called the Lamb many times in the New Testament, one example is in Revelation 5:8-13: â€Å"Worthy is the Lamb who was slain . . Blessing and honor and glory and power Be to Him who sits on the throne, And to the Lamb, forever and ever (Rev. 5:8-13). † One can now see the connection of the Lamb to Jesus Christ. The Lamb is also a prominent figure in the church, not only representing Jesus but God's human children. One should also see the correlation of the Lamb, Jesus and the child. The child also says Jesus calls himself a lamb and how he came to earth as a child. The Boy points that out to the lamb on line 17 â€Å"He became a child. †Biblically Jesus who is part of the trinity of God, Jesus and the Holy Spirit, is sent as a part of God to be a child. In this poem as well, the Lamb becomes a child, to show purity and innocence from a child-like heart essentially the same as the innocence of Jesus. Blake makes the poem of The Lamb very descriptive and made a beautiful analogy of the lamb and Jesus Christ. Bake was able to conn ect region in a with humanity that made it very easy to understand. The Lamb is a great poem by William Blake with its themes of childhood (innocence), human nature and spiritual truth.A third poem is The Chimney Sweeper (Innocence), The speaker of this poem is a small boy who was sold into the chimney-sweeping business when his mother died. He recounts the story of a fellow chimney sweeper, Tom Dacre, who cried when his hair was shaved to prevent vermin and soot from infesting it. â€Å"The Chimney Sweeper† comprises six quatrains, each following the AABB rhyme scheme, with two rhyming couplets per quatrain. The first stanza introduces the speaker, a young boy who has been forced by circumstances into the hazardous occupation of chimney sweeper.The second stanza introduces Tom Dacre, a fellow chimney sweep who acts as a foil to the speaker. Tom is upset about his lot in life, so the speaker comforts him until he falls asleep. The next three stanzas recount Tom Dacre's somewh at apocalyptic dream of the chimney sweepers’ â€Å"heaven. † However, the final stanza finds Tom waking up the following morning, with him and the speaker still trapped in their dangerous line of work. There is a hint of criticism here in Tom Dacre's dream and in the boys' subsequent actions, however.Blake decries the use of promised future happiness as a way of subduing the oppressed. The boys carry on with their terrible, probably fatal work because of their hope in a future where their circumstances will be set right. This same promise was often used by those in power to maintain the status quo so that workers and the weak would not unite to stand against the inhuman conditions forced upon them. As becomes more clear in Blake's Songs of Experience, the poet had little patience with palliative measures that did nothing to alter the present suffering of impoverished families.What on the surface appears to be a condescending moral to lazy boys is in fact a sharp criti cism of a culture that would perpetuate the inhuman conditions of chimney sweeping on children. Tom Dacre (whose name may derive from â€Å"Tom Dark,† reflecting the sooty countenance of most chimney sweeps) is comforted by the promise of a future outside the â€Å"coffin† that is his life’s lot. Clearly, his present state is terrible and only made bearable by the two-edged hope of a happy afterlife following a quick death.Blake here critiques not just the deplorable conditions of the children sold into chimney sweeping, but also the society, and particularly its religious aspect, that would offer these children palliatives rather than aid. That the speaker and Tom Dacre get up from the vision to head back into their dangerous drudgery suggests that these children cannot help themselves, so it is left to responsible, sensitive adults to do something for them. The last poem is Chimney sweeper (Experience), When compared structurally to the companion piece from So ngs of Innocence, it is obvious that this poem is half as long as its counterpart is.In addition, many lines are much shorter by one or two syllables. The voice of the young chimney sweeper is similar to that of Innocence, but he clearly has little time for the questions put to him (hence the shorter lines). This poem starts with the AABB rhyme scheme characteristic of innocence and childhood, but as it delves deeper into the experience of the Chimney Sweeper, it switches to CDCD EFEF for the last two stanzas. The final stanza, in fact, has only a near rhyme between â€Å"injury† (line 10) and â€Å"misery† (line 12), suggesting an increasing breakdown in the chimney sweeper's world, or the social order in general.The entire system, God included, colludes to build its own vision of paradise upon the labors of children who are unlikely to live to see adulthood. Blake castigates the government (the â€Å"King†) and religious leaders (God’s â€Å"Priestâ₠¬ ) in similar fashion to his two â€Å"Holy Thursday† poems, decrying the use of otherwise innocent children to prop up the moral consciences of adults both rich and poor. The use of the phrase â€Å"make up a Heaven† carries the double meaning of creating a Heaven and lying about the existence of Heaven, casting even more disparagement in the direction of the Priest and King.